voice of customer analyst

7 skills tagged

$45

3.7(33)

Social Sentiment Analysis Framework for Voice of Customer

Extract sentiment patterns and themes from social media to drive Voice of Customer insights

$30

3.8(13)

Social Listening: Sentiment & Theme Extraction at Scale

Extract sentiment and themes from hundreds of social posts to inform strategy

$40

3.9(18)

Closed-Loop Voice of Customer Analyzer

Analyze customer feedback to track resolution effectiveness and uncover systemic issues

$40

3.8(30)

Voice of Customer Journey Segmentation & Analytics

Map customer journeys from feedback to identify friction points and sentiment shifts

$35

3.8(18)

Customer Journey Touchpoint Mapper

Transform customer feedback into structured journey maps revealing friction and opportunities

$25

4.3(34)

Closed-Loop Feedback Analysis for Voice of Customer Programs

Analyze voice of customer feedback loops to identify bottlenecks and measure closure effectiveness

$30

3.8(35)

Survey Sentiment & Thematic Analysis

Extract sentiment patterns and themes from survey responses with structured NLP analysis