Carmahhawwari
Created July 2026
Claude Skills by Carmahhawwari
Skills (37)

Audit and restructure knowledge bases to boost self-service resolution rates

Transform survey data into actionable CX insights with AI-powered sentiment analysis

Analyze customer feedback to track resolution effectiveness and uncover systemic issues

Validate and govern knowledge taxonomies for support consistency and compliance

Validate, audit, and govern enterprise taxonomies systematically

Design data-driven user group strategies that boost retention and engagement metrics

Audit your knowledge base to find gaps, duplicates, and optimize search performance

Synthesize customer feedback into strategic insights and actionable recommendations

Analyze NPS/CSAT data to identify trends and generate prioritized improvement action plans

Map customer journeys from feedback to identify friction points and sentiment shifts

Transform customer feedback into structured journey maps revealing friction and opportunities

Assess CX maturity gaps and build data-driven strategy roadmaps with diagnostic frameworks