Incident Investigation & Root Cause Analysis Using Observability Signals
Correlate observability signals to pinpoint incident root causes
by myriadprotocolTechnology & SoftwareEngineeringSite Reliability Engineer (standalone)ObservabilityWhat You Can Do
You provide raw logs, metrics, and traces from your incident, and Claude systematically correlates them to identify root causes rapidly. Instead of drowning in noise, you get a focused investigation workflow that prioritizes the most likely failure points and guides you to actionable insights.
Features
Example Output
Incident: API Response Time Spike
You paste logs showing connection timeouts, metrics showing 95th percentile latency spike from 50ms to 2s, and traces showing requests blocked in database pool.
Claude identifies:
ROOT CAUSE: Database connection pool exhaustion
- Pool size: 20 connections | Concurrent queries: 35
- Culprit query: SELECT * FROM events (full table scan, missing index)
- Timing: Spike begins when nightly batch job starts at 14:32 UTC
Evidence:
- Metrics: DB CPU ↑ 400%, I/O wait ↑ 90%
- Logs: "connection pool timeout" errors starting 14:32:15
- Traces: P99 latency in query_events ↑ 250ms
- Correlation: Batch job + API traffic overlap every night
Incident: Memory Leak in Microservice
You paste heap usage metrics showing linear growth, Java GC logs, and container restart logs.
Claude identifies:
ROOT CAUSE: Unreleased HTTP connection handles
- Heap grows ~50MB/hour after v2.3.1 deploy (2026-07-15)
- GC logs show Eden generation survivors retained
- Container hits 1.8GB limit, OOMkiller restarts service every 6 hours
- Code change: v2.3.1 introduced HTTP pooling without proper cleanup
Fix: Add connection pool draining in shutdown hook
Temporary: Lower container memory threshold for graceful restart
What's Included
- SKILL.md: Claude instructions for incident investigation and signal correlation
- Investigation Workflow Template: Systematic step-by-step checklist for production incidents
- Query Checklists: Pre-built investigation queries for common incident patterns (latency spikes, error cascades, resource exhaustion)
- Signal Correlation Framework: Guidelines for mapping logs → metrics → traces → root cause
- Root Cause Analysis Worksheet: Structured template for documenting findings and evidence chains
- Runbook Generator: Template for creating documented incident runbooks from findings
Who It's For
- Site Reliability Engineers (SREs) — Rapid incident diagnosis during critical production outages
- DevOps Engineers — Infrastructure troubleshooting and observability-driven debugging
- On-Call Responders — Fast triage and root cause identification to reduce MTTR
- Platform / Backend Engineers — Service reliability troubleshooting and post-mortem analysis
- Engineering Managers — Systematic root cause documentation for incident reviews
Best For
- Production incident response — Diagnose and stabilize active outages in real time
- Post-mortem root cause analysis — Document findings and evidence chains for incident reviews
- Distributed system failures — Correlate errors across microservices and dependencies
- Performance degradation — Identify latency spikes, resource exhaustion, and cascading failures
- Data pipeline debugging — Trace failures through logs, scheduled jobs, and database queries
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