Error States UX Writing
Write clear, empathetic error messages that guide users to solutions
What You Can Do
Generate user-friendly error messages, validation prompts, and recovery guidance for any digital product or service. You provide the context (error type, system state, user action), and Claude crafts empathetic, actionable copy that reduces user frustration and clarifies next steps. The skill adapts tone to match your brand voice and handles technical, validation, permission, and system errors.
Features
Generates error copy that acknowledges the user's frustration while remaining professional and on-brand
Crafts specific, actionable recovery steps rather than vague error descriptions
Handles validation errors, permission issues, system failures, network timeouts, and business logic errors
Generates multiple tones and lengths—from inline validation text to full modal messages
Ensures error messages meet WCAG standards with clear language and proper heading hierarchy
Produces copy with placeholders and context notes to streamline translation workflows
Adapts messaging to formal, casual, technical, or friendly brand personalities
Example Output
Example 1: Password Validation Error
Your password must include at least one uppercase letter, one number, and one special character. Here's an example: MyPassword123!
Example 2: File Upload Failure
We couldn't upload your file—it's larger than our 10 MB limit. Try compressing it or splitting it into smaller parts.
Example 3: Permission Denied (Empathetic Tone)
This project is private. Ask the owner to invite you, or create your own project to get started.
What's Included
- Error message generator: Transforms technical error descriptions into clear, user-centered copy
- Tone & style templates: Pre-configured profiles for formal, friendly, technical, and playful brand voices
- Validation microcopy library: Ready-made patterns for form validation, field-level errors, and inline feedback
- Recovery guidance framework: Structure for suggesting next steps, alternative actions, and support links
- Accessibility checklist: Guidelines to ensure error messages meet WCAG AA standards and are screen-reader friendly
Who It's For
- Product designers creating error state flows
- UX writers and content strategists
- Frontend developers implementing user feedback
- Customer experience managers reducing support tickets
- Startup founders building user-friendly products
Best For
- Writing form validation messages that users actually understand
- Crafting permission and access denied messages with empathy
- Generating system error copy that doesn't blame the user
- Creating recovery guidance when things go wrong
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