Airline Irregular Operations Triage and Resolution
Resolve airline irregular operations with compliance-verified recovery plans
What You Can Do
Quickly analyze IRROPS incidents, generate compliant recovery plans, and quantify operational and financial impact. You provide disruption details (aircraft status, crew availability, passenger load, regulatory constraints), and this skill structures the problem, ranks recovery scenarios by feasibility and cost, and verifies every plan against duty regulations, crew rest requirements, and passenger protection rules.
Features
Categorizes disruptions by root cause (weather, mechanical, operational, regulatory) and severity level. Identifies cascading impacts across your network and prioritizes resolution steps.
Generates 3-5 recovery options that respect crew duty limits, rest requirements, passenger compensation rules (EC261, DOT), and airline operational policies. Every option includes a compliance pass-fail check.
Identifies crew duty violations, rest requirement conflicts, and positioning costs. Suggests crew swaps, layover hotels, and duty extensions within regulatory limits with FAA/EASA verification.
Evaluates rebooking options (same aircraft, alternative flights, partner airlines, ground transport) and calculates compensation liability for each scenario under applicable regulations.
Calculates positioning moves needed for recovery, including ferry costs, fuel burn, maintenance impacts, and aircraft availability constraints.
Quantifies costs per recovery scenario: crew overtime and per diem, passenger compensation and care (hotels, meals, ground transport), positioning fees, and lost revenue impact.
Cross-checks recovery plans against FAA/EASA duty regulations, EC261/DOT passenger rights, crew rest requirements, and airline-specific policies. Highlights compliance confidence levels.
Ranks recovery options by speed, cost, crew feasibility, and passenger impact. Highlights trade-offs (fast vs. cheap, crew-friendly vs. passenger-friendly) to guide decision-making.
Example Output
INCIDENT ANALYSIS: UA1234 Mechanical Failure at ORD
Disruption Summary
- Aircraft: B737-800 UA1234 (ORD-based)
- Issue: Engine #2 compressor damage, overnight maintenance unavailable
- Scheduled Departure: Today 14:30 to DEN
- Passengers: 178 (112 connections, 66 origin)
- Crew: 6 (2 flight crew, 4 flight attendants)
- Network Impact: 3 subsequent flights dependent on this aircraft
Classification: Mechanical (Aircraft Unavailability) / Critical
RECOVERY PLAN A: Aircraft Swap (RECOMMENDED)
- Action: Replace UA1234 with spare B737-800 from ORD hangar (available in 3.5 hours)
- Crew: Original crew remains on-duty; no rest violations (5.5 hrs flown, limit 10 hrs)
- Passengers: 3-hour delay; no compensation triggered (threshold: 3+ hours intl, 4+ hours short-haul)
- Cost: $8,500 (spare prep + catering)
- Compliance: PASS (crew duty limits, passenger rights verified)
- Feasibility: HIGH
RECOVERY PLAN B: Ground Rebook at Destination
- Action: Rebook 178 pax on UA4521 (B787, ORD-DEN, departs +4h)
- Crew: Replace with UA4521 roster crew; no duty violations
- Passengers: 4-hour delay; triggers EC261/DOT compensation ($250-400 per pax)
- Cost: $45,200 (seat reaccommodation $15K + crew reposition $8K + passenger comp $22.2K)
- Compliance: PASS (passenger comp correctly calculated)
- Feasibility: MEDIUM (seat availability dependent)
RECOVERY PLAN C: Cancel and Rebook Next Day
- Action: Cancel UA1234; rebook on first available ORD-DEN service tomorrow
- Crew: Released to rest; repositioned tomorrow (duty limit OK)
- Passengers: 18-hour delay; full EU261/DOT compensation + care
- Cost: $78,900 (passenger comp $44.5K + hotels $18K + meals $4.2K + crew reposition $12.2K)
- Compliance: PASS (all regulations met, care obligations honored)
- Feasibility: LOW (high cost, poor passenger experience)
RECOMMENDATION: Plan A. Lowest cost, fastest resolution, zero passenger compensation, full crew compliance.
What's Included
- IRROPS Triage Framework: Structured decision tree for root-cause categorization, severity classification, and cascade impact analysis across your network.
- Recovery Plan Generator: Produces ranked recovery options with detailed crew, passenger, and aircraft positioning impacts for each scenario.
- Compliance Checklist: Automated verification against FAA/EASA crew duty rules, passenger protection regulations (EC261, DOT), and airline policies.
- Financial Impact Calculator: Itemized cost breakdown per recovery option, including crew costs, passenger compensation, care, ferry fees, and revenue impact.
- Documentation Templates: Ready-to-use incident reports, recovery approvals, crew notifications, and passenger communication templates for compliance audit trails.
- Regulatory Reference Library: Built-in guidance for FAA duty rules (FARs 117/135), EASA requirements, EC261, DOT Part 259, and common airline policies.
Who It's For
- Flight Operations Manager
- Duty Manager
- Crew Scheduling Coordinator
- Disruption Management Officer
- Airport Operations Controller
Best For
- Weather-related flight disruptions and airport closures
- Aircraft mechanical failures and unavailability
- Crew scheduling conflicts and duty limit violations
- Passenger rebooking during network disruptions
- Financial impact assessment and cost-optimal recovery decisions
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