
Product Self Knowledge
Verify Anthropic product facts before responding to users
What You Can Do
This skill prevents you from providing incorrect information about Anthropic's products by routing you to official documentation. You'll verify details about Claude API (models, rate limits, function calling, batch processing), Claude Code (installation, Node.js requirements, MCP integration), and Claude.ai (subscription tiers, feature limits) before answering user questions. Use it whenever you're uncertain about product specs, pricing, or capabilities.
Features
automatically directs you to Claude API docs, Claude Code docs, or Claude.ai support based on question type
links to official site maps for API and Code products to find specific information
step-by-step process to identify products, locate correct resources, and verify details
direct routing to Claude.ai Help Center for subscription and platform questions
ensures every answer includes official documentation URLs and specifies which product is discussed
prioritizes checking docs over relying on training data for product details
condensed lookup for common Claude API specifications
Example Output
User asks: "What's the rate limit for Claude API?"
You check this skill → Routes to Claude API docs → Navigates to rate limits page → Returns: "The rate limits for Claude API depend on your plan. For current limits and your specific tier, see the official Claude API documentation. Rate limits vary by subscription level and are updated regularly."
User asks: "How do I install Claude Code on Windows?"
You check this skill → Routes to Claude Code docs → Finds installation guide → Returns: "Claude Code requires Node.js [specific version]. To install on Windows: 1) Download Node.js, 2) Install Claude Code extension, 3) Configure MCP servers. See Claude Code installation guide for complete steps."
User asks: "What's the difference between Claude Pro and Team plans?"
You check this skill → Routes to Claude.ai support → Returns: "Claude Pro is for individuals ($20/month), while Team plans are for organizations with shared usage pools. For current feature comparisons, see Claude.ai Help Center."
What's Included
- SKILL.md: core product knowledge reference with question routing logic
- Response workflow checklist: 5-step verification process before answering
- Product routing guide: decision tree for Claude API vs. Code vs. Claude.ai questions
- Quick reference sheet: common API specs, models, and rate limit categories
- Documentation URL repository: direct links to official docs maps and support pages
Who It's For
- Anthropic support engineers — ensuring consistent, accurate product information in customer communications
- Claude-powered developers — integrating Claude API with confidence in correct implementation details
- Sales and partnerships teams — providing accurate feature comparisons and pricing information
- Content creators — verifying Claude capabilities and limitations before mentioning in articles or tutorials
- Product managers — maintaining accuracy when discussing product roadmap and current features
Best For
- Answering technical questions about Claude API (models, rate limits, SDKs, function calling)
- Providing Claude Code installation and configuration guidance
- Comparing Claude.ai subscription plans and feature access
- Explaining batch processing, streaming, or advanced API features
- Confirming current pricing, model availability, or platform support details







